bdbj's Privacy Policy

As the operator of the bdbj online casino and sports betting platform, we place the privacy of our users as our top priority. This Privacy Policy ("Policy") describes how bdbj collects, uses, discloses, and protects your personal information.

By accessing our website bdbj.lat or using our services, you are agreeing to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform.

bdbj collects information from you in several ways. Below is a description of that information:

2.1 Information You Provide Directly

Information you provide when you create an account or use our services:

• Full name and date of birth (for age verification — only for those aged 21 and above)
• Email address and mobile number
• Residential address
• Payment information (bKash, Nagad, or Rocket account details)
• National ID card or passport number (when identity verification is required)
• Your personal preferences and contact information

2.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device type
• Browser type and language settings
• Date, time, and duration of website visits
• Which pages you visited and how long you stayed on them
• Referral URL (which site you came from)
• Cookies and session data

2.3 Transaction Information

Information related to your deposits, withdrawals, and betting history on the platform, which is stored for the purposes of fraud prevention and security.

bdbj uses your personal information only for legitimate and fair purposes. Below is a detailed description of how we use your information:

3.1 Providing and Operating Services

• Creating, verifying, and managing your account
• Processing deposits and withdrawals via bKash, Nagad, and Rocket
• Providing gaming and betting services
• Offering bonuses, rewards, and VIP benefits
• Ensuring the security of your account

3.2 Communication and Support

• Providing customer support via 24/7 live chat
• Sending important account updates and notifications
• Assisting with the resolution of technical issues
• Resolving your requests and complaints

3.3 Security and Compliance

• Detecting and preventing fraud, money laundering, and other illegal activities
• Ensuring age verification (compliance with the 21+ rule)
• Implementing responsible gaming policies
• Complying with applicable laws and regulations

3.4 Service Improvement

• Analysing and improving user experience
• Managing new games and features
• Monitoring platform performance

The bdbj website uses cookies and similar tracking technologies to improve your browsing experience and ensure security.

4.1 Types of Cookies

• Essential cookies: Required for the core functionality of the website. Without these, the site cannot function properly.
• Functionality cookies: Remember your preferences and settings, such as language selection and login information.
• Analytical cookies: Analyse website visit and usage patterns to help improve our services.
• Security cookies: Used to detect fraudulent activity and protect your account.

4.2 Cookie Controls

You can block or delete cookies by changing your browser settings. Please note that disabling certain cookies may limit some features of our platform.

bdbj never sells your personal information. However, information may be shared with specific third parties in the limited circumstances described below:

5.1 Service Providers

Necessary information is shared with bKash, Nagad, and Rocket for payment processing. These organisations follow strict privacy rules and may only use the information for the specific services they provide.

5.2 Game Providers

Limited information necessary for game operation may be shared with our game provider partners, including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe.

5.3 Legal Requirements

We may be legally required to disclose information in response to a valid request from a competent legal authority, a court order, or under applicable law.

5.4 Business Changes

In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new operating entity. You will be notified in advance in such cases.

bdbj follows industry-standard technologies and practices to protect your personal information. The key components of our security framework are described below:

6.1 Technical Safeguards

• SSL/TLS encryption: All data transfers between you and our servers occur through encrypted connections.
• Data encryption: Stored sensitive information is kept in an encrypted format.
• Firewall and anti-DDoS: To protect against unauthorised access and cyberattacks.
• Two-factor authentication: As an additional layer of account security.

6.2 Operational Safeguards

• Only authorised staff may access personal information on a need-to-know basis.
• Staff receive regular training on data protection.
• Regular security audits and risk assessments are conducted.
• Automated monitoring systems are in place to detect suspicious activity.

6.3 Response to a Data Breach

If a data breach occurs, we will act promptly and notify affected users as quickly as possible. Our incident response team is on standby at all times.

bdbj retains your personal information only for as long as necessary. Retention periods are determined based on the type of information and the purpose for which it is used:

• Account information: While your account is active and for a period afterwards as required by law.
• Transaction information: Retained for the period specified under financial regulations.
• Communication records: Customer service records are kept for as long as needed to provide effective support.
• Log data: Retained for a limited period for security and technical purposes.

Once the retention period ends, your information is securely deleted or anonymised so that you can no longer be identified.

As a bdbj user, you have the following rights over your own personal information:

8.1 Right of Access

You can contact us at any time to find out what information we hold about you.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted, provided this is consistent with our legal obligations.

8.4 Right to Object to Processing

You may object to the use of your information for marketing purposes and unsubscribe from marketing communications.

8.5 Right to Data Portability

You have the right to receive your personal information in a structured, machine-readable format.

bdbj is a platform operated solely for those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

We follow an age verification process at the time of account registration. If we become aware that a minor has used or is using our services, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

bdbj may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A prominent notice will be displayed on the website.
• The date of the update will be noted at the top of this page.

Continued use of our services after any changes will be considered as your acceptance of the updated policy. Please visit this page regularly to stay informed.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Live Chat: 24/7 direct support — use the live chat option on our website
• Email: [email protected]
• Language: Support is available in both Bengali and English

We take all privacy-related requests and concerns seriously and strive to resolve them as quickly as possible.